🔒 Privacy Policy 

This Privacy Policy describes how CSSBUY ONL (“we,” “us,” or “our”), operating the website https://cssbuy.onl, collects, uses, and protects the personal information of our users (“you”) who utilize our reverse purchasing agent services for sourcing goods from China.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information necessary to provide our reverse sourcing and purchasing services effectively and securely. This may include:

  • Personal Identification Information (PII): Name, email address (e.g., [email protected]), phone number, and physical billing/shipping address.

  • Transaction and Order Information: Details of the products you request us to source (product descriptions, specifications, quantity), payment details (excluding full credit card numbers, which are processed by secure third-party payment processors), and transaction history.

  • Logistics and Shipping Information: Necessary customs information, delivery instructions, and tracking details.

  • Communication Data: Records of communications with us, including emails and messages regarding sourcing inquiries and orders.

  • Usage Data: Information about how you access and use the website, such as IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Sourcing Services: To process your reverse purchasing requests, communicate with suppliers in China on your behalf, and secure the requested Luxury Goods, Beauty Products, and Mother & Baby Essentials.

  • Order Fulfillment and Logistics: To process payments, arrange for international logistics, customs clearance, and deliver the goods to your specified address.

  • Communication: To send you updates regarding your order status, respond to your inquiries, and provide customer support.

  • Service Improvement: To analyze website usage and feedback to improve our sourcing efficiency, service offerings, and website functionality.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes, including anti-money laundering and customs requirements.

3. Sharing Your Information

We do not sell your personal information. We only share your information with third parties as necessary to fulfill our services:

  • Suppliers and Vendors: We share necessary product and specification details with our network of Chinese suppliers to procure the goods you request.

  • Logistics and Shipping Partners: We share your name, address, and contact information with international freight forwarders and carriers to arrange and track delivery.

  • Payment Processors: We use third-party payment gateways (e.g., PayPal, Stripe) to securely process payments. We do not store full payment card details.

  • Legal and Compliance: We may disclose your information if required to do so by law or in response to a valid request by public authorities.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes using secure servers, encrypted connections (SSL/TLS), and restricting access to your personal data to authorized personnel only. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. International Data Transfer

As a reverse sourcing agent based in Shanghai serving clients globally, your information will be processed and stored in various locations, including China, the USA, Canada, UK, Australia, and the location of your delivery. By using our services, you consent to the transfer of your information across international borders. We ensure that such transfers comply with applicable data protection laws.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to request copies of your personal data we hold.

  • Correction: The right to request that we correct any information you believe is inaccurate or incomplete.

  • Deletion: The right to request that we erase your personal data, under certain conditions.

  • Objection/Restriction: The right to object to or restrict our processing of your personal data, under certain conditions.

To exercise any of these rights, please contact us using the information below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page with a revised effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

CSSBUY ONL Email: [email protected] Website: https://cssbuy.onl